Maintenance Requests

Log a maintenance issue

Tenants submit a request — the system triages it by severity as they type, routes Urgent work to dispatch immediately, and queues Routine and Cosmetic requests for the next pass.

Submit a maintenance issue
Tell us what's wrong — the request is auto-triaged by severity as you type.

The unit you're reporting the issue for.

Picking the right category helps the triage pick the right severity.

Keywords like "leak", "no heat", or "spark" flag a request as Urgent.

The severity pill mirrors what the request is saved as on submit.